Updated March 18, 2020
B&B Travel is monitoring the current novel coronavirus (COVID-19) outbreak and the impact on travelers. The health and welfare of our customers is our top priority, and that’s why we want to make sure we keep you informed of important updates. The situation is changing daily, but we’re on top of it, and we are here for you now more than ever!
Here is some important information and guidance to help you confidently make decisions regarding upcoming and potential travel:
Presidential Announcement Regarding European Travel
On Wednesday, March 11, 2020, President Trump announced a travel ban from continental Europe. This suspension applies to all foreign nationals physically present in the Schengen Area of Europe in the 14-day period prior to attempted entry into the U.S. This DOES NOT apply to U.S. citizens, U.S. permanent residents, their children or spouses
Canceling or Modifying Travel Plans
We are available to assist you, should you have questions regarding your upcoming travel, and they are just a phone call away—easily accessible with no hold times. Most of our hotel partners, cruise line partners, tour operator partners, and all major airlines have introduced new flexible change and cancellation policies regarding upcoming trips. Each trip is unique and each has its own policies that you need to be aware of, so please contact us if you have an upcoming booking that you would like to discuss.
We always encourage customers to purchase travel insurance, regardless of the circumstance. Each travel insurance policy is different and can have exclusions in the case of an epidemic, such as COVID-19. There are policies in the market that will protect customers for cancellation for “any reason” or “any time,” and these policies have a broader range of reasons a customer can cancel and receive a percentage of their trip’s cost back. It is critically important that as a traveler you understand the exclusions of the policies you are buying; most plans, including Cancel Anytime plans, contain general exclusions from coverage for any loss directly or indirectly due to any loss, condition, or event that was known or foreseeable when the plan was purchased, or due to an epidemic.
The rapid and vast spread of the virus will likely trigger new travel disruptions and policy changes as governments and airlines take extraordinary steps to limit the spread of COVID-19. We will continue to monitor the situation daily and provide you with periodic updates.
Please do not hesitate to contact us if you have any questions or concerns about travel. These are unique and uncertain times for travelers, but you can find peace of mind knowing that your dedicated travel professional is standing by to provide you with expert advice and support.